Customer Service Lacking Reviewed by HelloMetro User on
2009-08-31T14:43:00Z
We have been patients of Dr. Paxman for many years, and up until recently, we have been satisfied with the service. However, due to his staff changes and personnel, the customer service in this office is lacking. Our family has decided that this year will be our last visit to Dr. Paxman. And the cost of the frame is outrageous as well. The staff seem disinterested in providing service or even in addressing a customer when they walk in the office.
American Fork Vision Ctr is ok Reviewed by HelloMetro User on
2009-06-30T05:12:00Z
I am impressed with the care from the Dr. but as for the staff they are monotone and don't seem interested in really taking the time to HELP with getting the right pair of glasses for you. I felt like I was putting them out and ended up getting a pair of frames that I was not happy with. My fault for settling.
NEVER EVER GO HERE!! TERRIBLE!!!! Reviewed by HelloMetro User on
2008-12-18T16:50:00Z
NEVER GO HERE!!! ever ever ever!! The girls up front were nice. Very dishonest and money hungry. Poor result and completely wrong perscription. Don't go!!!!